Client Account Lead (Digital Marketing)

Remote | Full-Time (35–40 hrs/week) | $35-45/hour dependent on experience (Contract)

Daffnee Cohen Marketing is a high-end digital marketing agency specializing in supporting healthcare practitioners and professionals. We blend strategy, creativity, and compassion to deliver exceptional results. We’re known for our attention to detail, thoughtful client experience, and the strong human approach we bring to every account.

We’re looking for a Senior Client Account Lead who can confidently own client relationships, think strategically, and operate within a structured, process-driven environment. This is not an execution-only role. You will be expected to lead conversations, guide strategy, and ensure clients feel both supported and challenged in the right ways.

What You’ll Do

  • Act as the primary point of contact for assigned clients, leading communication with clarity, confidence, and warmth
  • Manage client expectations, address concerns proactively, and guide conversations toward solutions
  • Translate marketing performance into clear, thoughtful insights and next steps clients can understand and trust
  • Own and contribute to marketing strategy across social content, paid ads, e-newsletters, content plans, and web management
  • Identify opportunities for growth and proactively bring new ideas to the table
  • Think beyond execution and focus on how marketing efforts drive real business outcomes
  • Manage day-to-day marketing tasks and ensure deliverables are completed on time and at a high standard
  • Keep multiple client accounts organized and running smoothly without micromanagement
  • Anticipate challenges and solve problems before they escalate
  • Review marketing and platform data and translate insights into clear recommendations
  • Work within our established systems and SOPs inside ClickUp to manage projects, communication, and deliverables
  • Maintain consistency in how work is tracked and executed across accounts

This is a structured environment. While we do not micromanage, we do expect strong adherence to systems and processes.

What Makes You a Great Fit

  • 7+ years of digital marketing experience (or equivalent strategic ownership in a client-facing role)
  • Proven experience managing client relationships directly (not behind the scenes)
  • Ability to communicate with both empathy and authority
  • Strong strategic thinking. You’re able to connect marketing activity to real business outcomes
  • Excellent written and verbal communication
  • Highly organized and self-directed. You don’t need to be managed day-to-day
  • Ability to manage multiple clients and priorities without things slipping
  • Comfortable working within structured systems and processes
  • Solid understanding of digital marketing fundamentals: social strategy, email newsletters, content creation, paid campaigns, and client engagement
  • Ability to analyze performance data and create meaningful reports and recommendations
  • A collaborative, positive attitude. We operate as a supportive team that makes things work

Tools You’ll Use

  • Google Suite (Docs, Sheets, Tasks)
  • Slack
  • Boomerang for Gmail
  • ClickUp

Compensation & Commitment

  • $40–$50/hour (based on experience)
  • 35–40 hours per week
  • Long-term, stable contractor role with opportunity to grow

This Role Is Not the Right Fit If

  • You prefer a flexible, unstructured work style
  • You are more comfortable executing tasks than leading strategy
  • You avoid difficult client conversations or feedback
  • You struggle to manage multiple priorities at once
  • You need constant direction or oversight

Ready to join us?

Send your resume and direct samples of your work to hello@daffneecohen.com
Let us know which role you’re applying for in your subject line.